About LEOptical
LEOptical is a full-service eye care provider offering comprehensive eye exams, prescription eyewear, contact lenses, and vision health solutions. We use cutting-edge diagnostic tools and partner with leading vision experts to bring you accurate prescriptions and personalized recommendations.
Our goal is to ensure you receive world-class care every step of the way, from preventative checkups to finding the perfect frames. We also prioritize customer education, teaching you how to maintain optimal eye health at home and between appointments.
VisionCare Rewards
Earn points on every purchase or eye exam. Redeem them for discounts, free products, and premium perks.
- Bronze (0–24,999): Basic membership with standard earning rates.
- Silver (25,000–49,999): Complimentary frame adjustment, birthday discount.
- Gold (50,000–74,999): Free shipping, bigger discounts, 1 free lens upgrade/year.
- Platinum (75,000–100,000): Priority scheduling, exclusive previews, premium lens upgrades.
Each tier unlocks special perks, like early access to new frame releases, exclusive discount codes, and invitations to members-only events. You’ll also receive personalized recommendations based on your eye exam history and shopping habits, ensuring you always know about the latest products that fit your needs.
Our Loyalty Buddy agent keeps track of your status, sends reminders for eye exams, and notifies you about upcoming deals!
Sign Up for a Welcome Email
Be the first to receive our latest updates, special offers, and a personalized welcome email!
Behind the Scenes: Real-Time Collaboration
Our support team uses Slack to ensure swift resolutions for your inquiries, coordinate loyalty campaigns, and maintain top-notch service. When you reach out, the right team sees your request instantly and works together to support you.
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Frequently Asked Questions
Appointments
How do I schedule an eye exam?
You can schedule an eye exam by calling our office, using our online booking system, or through the LEOptical mobile app.
What should I bring to my appointment?
Please bring your current glasses or contact lenses, a list of any medications you are taking, and your insurance information if applicable.
Insurance and Payments
Do you accept vision insurance?
Yes, we accept most major vision insurance plans. Please contact us to verify if your plan is accepted.
What payment methods do you accept?
We accept cash, credit/debit cards, and most flexible spending accounts (FSA) and health savings accounts (HSA).
VisionCare Rewards Program
How do I earn points?
Points are earned on every purchase or eye exam. The amount of points varies by loyalty tier.
How can I redeem my points?
Points can be redeemed for discounts, free products, and exclusive perks through your online account or in-store.
What are the loyalty tiers?
- Bronze: 0–24,999 points
- Silver: 25,000–49,999 points
- Gold: 50,000–74,999 points
- Platinum: 75,000–100,000 points
Products and Services
Do you offer contact lens fittings?
Yes, we provide comprehensive contact lens fittings to ensure comfort and proper vision correction.
Can I order glasses online?
Yes, you can browse and order frames and lenses through our website or mobile app.
LE Visionaire Lenses
What makes LE Visionaire UltraLux™ lenses different from regular prescription lenses?
UltraLux™ lenses are crafted with DiamondClear™ anti-reflective technology and precision optics for maximum clarity. They're ultra-thin, lightweight, and designed to reduce eye fatigue—perfect for everyday use in demanding visual environments.
Do Visionaire ChromaShift™ lenses work indoors too?
Absolutely! ChromaShift™ lenses are clear indoors and transition smoothly to a stylish tint outdoors. You’ll get full UVA/UVB protection and glare control without needing a separate pair of sunglasses.
Are LE Visionaire lenses compatible with my current frame?
In most cases, yes. As long as your frame is in good condition and the shape fits your prescription, our lenses can be custom-cut to fit.
Are these lenses good for people who spend long hours on screens?
Yes! Both UltraLux™ and ChromaShift™ lenses include adaptive blue light filtering to reduce digital eye strain without distorting color.
Do Visionaire lenses come with a warranty?
Yes—they come with a 1-year warranty covering coating durability and lens performance, plus a 30-day satisfaction guarantee.
LE SeeClear Lenses
What are SeeClear DailyFocus™ lenses best for?
DailyFocus™ lenses are perfect for everyday wear—from work to errands to screen time. They’re optimized for clarity, comfort, and blue light protection.
How fast do the SunSync™ lenses transition when I go outside?
SunSync™ lenses react quickly—typically within 30 seconds of UV exposure. They return to clear within 1–2 minutes indoors.
Are SeeClear lenses safe for kids or teens?
Yes! They’re made from durable, impact-resistant materials with full UV protection, making them ideal for students and active lifestyles.
What’s the difference between SeeClear and Visionaire lenses?
LE SeeClear focuses on smart, reliable lenses for everyday use with a friendly price point. LE Visionaire is our premium line, offering more advanced coatings and higher-end lens technologies.
Do you offer lens cleaning kits or accessories?
We do! Every LE SeeClear order comes with a microfiber cloth, and optional kits include anti-fog spray, lens-safe wipes, and protective cases.
Adverse Reactions
I’m experiencing irritation or a skin reaction where the frames touch my face. What should I do?
We’re truly sorry to hear that. While rare, some individuals may experience sensitivity to certain materials in eyewear frames. LE Optical frames are crafted from high-quality, hypoallergenic materials—but if you’re experiencing any discomfort or skin irritation, we recommend the following:
- Stop wearing the frames immediately and consult with a healthcare professional if symptoms persist.
- Contact our Customer Care team—we’ll work with you to resolve the issue quickly, whether that means replacing the frame with an alternative material or issuing a refund or credit under our Satisfaction Guarantee.
What materials are used in LE Optical frames?
Our frames are made with premium materials such as acetate, titanium, and stainless steel. Many of our collections are nickel-free and hypoallergenic to ensure comfort for sensitive skin. If you have known allergies, let us know—we’ll help match you with a safe and comfortable option.
Can I exchange my frames if I have a reaction?
Yes. All LE Optical frames come with a 30-day Comfort Guarantee. If you experience any irritation or discomfort, we’ll happily exchange your frames for another pair made with a different material—or refund your purchase, no questions asked.
How can I prevent a reaction in the future?
If you have a history of metal or skin allergies, look for frames labeled as “hypoallergenic,” “nickel-free,” or “titanium.” We also offer coated nose pads and silicone-free options for added skin protection. Our team is always happy to make personalized recommendations!
Who can I contact if I have questions about frame safety or skin compatibility?
You can reach out to our Customer Care team at support@leoptical.com or call us at 1-800-LE-VISION. We’re here to help make your experience as smooth, safe, and comfortable as possible.
LEOptical Product Details
What is Visionaire UltraLux™?
UltraLux™ lenses are everyday precision lenses engineered with multi-layered optical technology. They provide flawless prescription accuracy and high-contrast vision for professionals, creatives, and connoisseurs of clarity.
Features:
- DiamondClear™ anti-reflective coating
- Adaptive blue light + UV filter
- FeatherLite™ thin lens material
- Ultra-hydrophobic, fingerprint-resistant finish
What is Visionaire ChromaShift™?
ChromaShift™ are outdoor lenses designed for adaptive protection and seamless transitions. They’re ideal for frequent travelers, urban explorers, and sun-conscious trendsetters.
Features:
- SmartShade™ light-reactive technology
- TrueColor™ polarization
- Edge-blended prescription curvature
- 100% UVA/UVB protection
What are SeeClear DailyFocus™ lenses?
DailyFocus™ lenses are made for everyday use, offering comfort and clarity with smart glare and smudge control. Ideal for students, professionals, and anyone living in motion.
Features:
- StaySharp™ anti-glare tech
- BlueLightEase™ filter for screens
- ComfortFlex™ lens material
- SmudgeShield™ easy-clean coating
What are SeeClear SunSync™ lenses?
SunSync™ lenses are adaptive outdoor lenses that transition quickly and offer full UV protection. They’re perfect for outdoor walkers, cyclists, and weekend adventurers.
Features:
- Rapid-tint transition response
- GlareGuard™ outdoor coating
- Lightweight impact-resistant design
- Full-spectrum UV protection